Draw on our skill and support

Our highly experienced team will use their knowledge of a wide range of industries to inspire, guide and challenge you.

Frances Brown

Chief Executive Officer

I’m a psychologist with a background in academic research and education.

I'll work closely with you and your team to understand exactly what you want to achieve and I will use my experience to provide a research plan that supports your goals. I'll provide advice and feedback to maximise the success of your project. 

 

Frances Brown portrait photo

Michael Brown

Chief Research Officer

I am a researcher with twenty years experience exploring human computer integrations.  

I can help you get an in-depth understanding of your users through a combination of research methods and expert knowledge.  My passion is designing practical and effective research projects to ensure innovation has a real world impact.

 

Michael Brown portrait photo

Join our bank of freelance design researchers

Inna Schutts

Operations and Digital Lead

I support the consultancy’s operations and digital delivery, helping ensure our tools, systems, and platforms work smoothly across research, marketing, and communications. My role includes managing digital workflows, content, and channels, with a focus on clear, well-designed visuals, photography, and video. I enjoy bringing structure and consistency to both processes and digital outputs.

Inna Schutts  portrait photo

Working with us

You can expect us to build a working relationship based on honesty and candour, challenging you and your company to strive for greater success.

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Frances and Michael are like a couple of delicious rib-eye steaks: seasoned, quick, and the best you can get.

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Holly Palmer
Holly Palmer Consulting